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john said in June 20th, 2009 at 7:44 am

I havent had any problems at monarch honda and have been going there for a long time. Mike and ROb have always been fair to me and my family as a customers.
I think this one incident is much to be putting up a website over. Its sounds like your not a very professional person to start with and I dont believe your practices are good. For your sake I hope you find help soon. But a public display of humilitaion to tear down ones person business is sad to see in this day and age. Maybe you should try a place like russia to live

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Admin said in June 23rd, 2009 at 11:46 am

Clearly you didn’t read what is going on. This was not a single occurrence. Otherwise I would not have created this site. I have talked with at least 10 people with a story similar to mine. Employees of Monarch agree that the business is corrupt and they try and rip people off. Perhaps you should read again what’s happened to me and you’ll see this isn’t a one-time thing. I would not be doing this if it were. Living in Russia…I’m not sure what that has to do w/ anything but I’m pretty sure there is freedom is speech in this country and we can speak out against those who try and do us wrong. If you want to live where everything you see and read is censored you should try China or North Korea

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joe said in July 19th, 2009 at 10:50 pm

The experiences I have had with monarch have NEVER been good, I cant say that the work I had done was bad, but the problem is with money. Everytime Ive gone there I will show up to get my bike and pay my bill. Everytime there are unauthorized parts and repairs on the bill. No phone call from them, nothing…. just a huge unexpected bill. I have friends that told me I was a fool for dealing with monarch, at the time I thought it was crazy that they would drive all the way to Nephi or Salt Lake city to other honda dealers, but it was ME that was proven to be the fool. I am friends with an ex-employee of monarch, he has told me many times that you really need to be careful when dealing with Rob, the guy has good people skills, is very tactful, and will screw you in a heartbeat. He says that Mike is almost as bad, but doesnt have the people skills.

I work with a guy who bought a bike from monarch last year, they were doing a tires for life promotion. Basicly he was promised new tires for along as he owned the bike, recently his extended warranty ended. At that time he was told he wasnt going to get his tires anymore. These guys are scammers, I will never go back there.

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admin said in July 19th, 2009 at 10:57 pm

Joe,

Thanks for your comment. I can’t tell you how many people I’ve talked with such a similar story to yours (and mine for that matter). At least now there is somewhere to talk about it. I only go to Monarch now for parts and even so I try and do so sparingly. Obsession is great for pretty much any other kind of work and I also know a few guys who do motorcycle repairs and maintenance who I would trust with my bike so there are other options that don’t require going to Nephi or Salt Lake.

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Cole said in September 7th, 2009 at 4:18 pm

I took my honda trx 450r in for a recalled part. i bought the bike used, and i told them to take a look at it and let me know if there was anything wrong. BIG MISTAKE. i was working out of state at the time, and after about a week and a half. i got a phone call from mike who said that i need a whole new top end! and on and on with what was wrong. so i got a parts list from him, and orderd all the parts online and got them to the service dept. well labor was over $1,200.00 and they also did work on my bike i didnt autorize, they went ahead and rebuilt my carb for like 300 bucks, which they never said anything was wrong with it. and 5 months later i had a shop out of look at my bike and they said the carb had not been rebuilt, it had a bad needle,and was missing a quite a few bolts. and and when i got my bill. they also told me i needed a new battery, which i spent like over 80 bucks on. WELL THEY CHARGED ME 1/2 OF LABOUT FOR BATTERY INSTALL! HELL IT TAKES 10 MINUTES FOR A COMPLEAT IDIOT TO INSATLL A BATTERY. So this was my problem with monarch and i agree Monarch SUCKS, and Obsession is a great place!

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Reedus said in September 14th, 2009 at 6:11 pm

Don’t really have anything good to say about these guys either. I took my CBR1000 in there to diagnose a problem I couldn’t solve. They told me the tank had bad gas and varnish which fouled all of the spark plugs and ruined the injectors. Mind you the bike had 400 miles on it. I had already taken the tank off, dumped the gas and replaced the injectors. They quoted me 30 bucks a pop for the plugs and 1.5 hours to replace them. Ended up taking the bike elsewhere.

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admin said in September 14th, 2009 at 6:48 pm

That sounds so freakin familiar. I love that they “rebuilt your carb” for $300 but actually did nothing. Sorry to hear about your experience but thanks for sharing.

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admin said in September 14th, 2009 at 6:50 pm

400 miles on it and the plugs were already fouled and the injectors were ruined? They should have just told you that you needed a new transfer case. That’s freakin ridiculous. Thanks for sharing your story

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mark said in October 31st, 2009 at 9:58 pm

i find it very interesting that steve of all people would be posting on this website. i used to work with steve and if i ever knew a hillbilly mechanic he was once of them. i worked for monarch honda for over 3 years in the service depart and yes i agree some thing were kinda stupid but really to build a website off of quote 10 people is stupid. get a real job and stop being a douche

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Admin said in November 4th, 2009 at 10:04 am

Who is Steve? Not that anyone has shared their identity…but who is he? Somehow you think that I dedicate my life to this. This website took less than 1 hour to create and I spend almost no time on it besides responding to comments like yours. I actually have a real job..so how does that make anyone (besides Monarch…and you for working there when you know its shady) a douche?

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